LearnSomething
The Retailer’s Riddle
But you haven’t increased your customers’ basket size or your bottom line.
What’s missing?
Your organization still isn’t focused on your greatest opportunity – the customer.
The Retail Momentum Series (RMS) coordinates all of your organization’s sales resources – corporate and store management, store employees, and even your retail website – to achieve and sustain your sales goals through interrelated programs.
RMS aligns store employees (Prepare to Sell), online consumers (LearnSomethingAbout), and corporate headquarters (Prepare to Launch), to enhance customers’ shopping experience and loyalty, and increase product sales, and drive repeat buying.
Learn more:
Imagine a smiling faced employee dressed in your uniform dutifully escorting a customer to a shelf or counter in one of your stores and then delivering the typical offer of help. For many retailers this is the standard for customer service – pleasant but not always productive.
Most customers want more than a smile. They want to purchase solutions and remedies, not just products. They value store employees who can discover their health and beauty or fresh perishables needs and then recommend the groups of products or items that transform problems into solutions.
Prepare to Sell is the online training program that shows employees how to create product solutions for customers by combining:
Stop selling individual products and start creating solutions for your customers … and your corporation.
Learn more about PTS training for your employees in these areas:
Fresh Perishable Foods
Health and Beauty
Manufacturers interested in becoming an RMS stakeholder
Drive your online visitors to your stores using LearnSomethingAbout, the online consumer education program that can be integrated into your existing retail website. With just a few clicks on your website consumers can:
LearnSomethingAbout consumer programs are aligned with Prepare to Sell programs so the product information and product solutions customers discover online are reinforced by employees in your stores.
Find out how to boost your in-store traffic with LearnSomethingAbout
Manufacturers interested in becoming an RMS stakeholder
Here’s a story your organization may be familiar with – a story you’d rather not experience … ever or again.
The initiative sounded like the answer to your stagnating bottom line. It generated plenty of buzz in the boardroom, but after the initial flush of enthusiasm, it never got off the ground.
Prepare for Launch recognizes that to succeed, initiatives require both commitment from headquarters and execution on the store floor. Prepare to Launch delivers the tools, strategies and programs for management to sharpen corporate focus on customer service and ensure the success of the RMS initiative. Prepare to Launch is aligned with Prepare to Sell (for employees) and LearnSomethingAbout (for online consumers) programs to leverage results.
Find out how Prepare to Launch can fuel competitive advantage
Learn more about PTS training for your employees in these areas:
Health and Beauty
Fresh Perishable Foods
Find out how to boost your traffic with LearnSomethingAbout
Manufacturers interested in becoming an RMS stakeholder
"I think Prepare to Sell™ is a great course for selling more products and improving customer service."
Joseph P. Gibson
Training Manager
Kerr Drugs
