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FMI Loss Prevention Series

The Loss Prevention Series is a bundle of all five Loss Prevention courses from FMI. Courses include:

• Detecting Charge Card Fraud - At the end of this course, you will be able to:
  • Describe the methods of charge card fraud
  • Identify suspicious cards and transactions
  • Handle suspicious fraudulent activity appropriately
• Detecting Counterfeit Currency - At the end of this course, you will be able to:
  • Identify the new security features found on U.S. currency
  • Identify the design features found on recently redesigned currency
  • Describe the penalties for counterfeiting
  • Describe methods used in detecting counterfeit bills
  • Handle suspicious bills appropriately
• Handling Fraudulent Checks - At the end of this course, you will be able to:
  • Describe Check 21 and how it impacts customers
  • Identify the methods criminals use to obtain checks illegally
  • Identify the codes used to indicate the proper financial institutions responsible for check processing
  • Identify comparison points used when verifying identification cards
  • Describe features useful in identifying fraudulent checks
• Preventing Employee Theft - At the end of this course, you will be able to:
  • Explain the effects of shrinkage on the company bottom line
  • Identify the reasons motivating theft from the company
  • Describe the methods used to steal
  • Describe what measures can be taken to reduce theft
• Preventing Shoplifting - At the end of this course, you will be able to:
  • Explain the effects of shrinkage on the company bottom line
  • Explain the national statistics on shoplifting
  • Identify the items frequently stolen
  • Describe shoplifting methods
  • Identify shoplifters
  • Explain prevention tips to help promote a healthy bottom line for the company

Courses may also be purchased separately.

FMI - Shoplifting Awareness and Prevention Techniques

The purpose of this online course is to enhance the store associate's knowledge of shoplifting's economic effects, present some of the techniques used by shoplifters, and how to identify them. Different scenarios will be presented which involve recognizing behaviors and preventing shoplifting from occurring. Participants will receive a certificate upon completion of this course.

FMI - The Power of Suggestive Selling: Reaching Your G.O.A.L.S.

Providing exceptional customer service builds brand loyalty and increases store revenue. These benefits are largely dependent on techniques used by store associates in aisles, behind counters, and at the check-out. Associates are “marketing directors” for the company every time they interact with customers.

This course guides associates in learning the step-by-step techniques that can be used to provide customers a satisfying in-store experience and increase their basket size.

Fair Labor Standards Act Training

This course is designed to provide a comprehensive understanding of the definition and requirements of the Fair Labor Standards Act (FLSA).

In addition, the course reviews management’s responsibility for audit preparation, proper recordkeeping and coordinating with company resources on policies and procedures.

Family Medical and Leave Act Training

This course is designed to provide a comprehensive understanding of the definition and requirements of the Family Medical and Leave Act (FMLA).

Sexual Harassment Recognition and Prevention

The purpose of this course is to enhance the store associate's knowledge of sexual harassment. Different scenarios will be presented which involve recognizing behaviors and addressing the issue. Participants will receive a certificate upon completion of this course.

Sexual Harassment Recognition and Prevention for Managers

The purpose of this course is to enhance the store manager's knowledge of sexual harassment. Different scenarios will be presented which involve recognizing behaviors and addressing the issue. Participants will receive a certificate upon completion of this course.