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Building a Foundation for Leadership

Estimated seat time: 2-3 hours

Learning Goals

• Learn to contrast the role of management with the role of leadership
• Learn the appropriate mix of leadership skills for different situations
• Discover how to develop the competencies for successful leadership

Course Description

To be a leader you need skills and motivation, not a title. You can lead whether you're at the top of the organization, in the most junior position, or somewhere in between. But before you can be a leader, you have to know how to lead.

• How do you grab — and maintain — the attention and respect of those around you?
• When should you act as a manager and when should you act as leader?
• How do you translate your personal vision into something meaningful for others?
• How do your sort through your experiences, good and bad, to find the lessons that will make you a better leader tomorrow?

Learners in this course tackle these and other questions, building skills and gaining insight as they seek answers that make sense for themselves, for those they aspire to lead, and for your organization.

Coaching to Drive Performance

Estimated seat time: 2-3 hours

Learning Goals

• Learn to identify ongoing coaching opportunities
• Implement a collaborative coaching process
• Learn how behavioral styles can affect the coaching interaction

Course Description

Some leaders strike out and expect others to follow. The best leaders help others build the knowledge, skills, and attitudes they need to thrive and thereby move your organization forward.

Coaching drives employee development and improves performance. Coaching can even help you grow your next generation of leaders as today's leaders pass on their knowledge, inspire confidence, and foster self-reliance. But coaching takes more than good intentions and common sense. To be effective in their role as coaches, leaders must recognize coachable moments and know how to structure a coaching conversation — important skills explored in this course.

Communicating Effectively as a Leader

The Power of Your Communication

As a leader, your influences may be greater than you realize. Take full advantage of this by recognizing the:

• Importance of establishing and protecting your personal brand
• Five communication techniques that power efficiency and effectiveness
• Ways to identify and avoid four common communication pitfalls

(34 Minutes)

Sharing the Vision

A persuasively communicated vision can ensure that people are pulling in the same direction. Learn the:

• Importance of communicating to employees the what and why of their work
• Tips on tailoring a message for your audience to create maximum impact
• Techniques for illuminating your message with stories, analogies, and metaphors

(30 Minutes)

Tailoring Your Message

Persuading would be easy if everyone had the same needs and interests. Frame your message to create consensus by discovering the:

• Power of knowing the goals and rewards you share with your audience
• Techniques for persuasion rooted in common values and beliefs
• Tips for using language to create a bond with others

(25 Minutes)

Leading a Diversity Initiative

Building the Business Case

A diversity initiative must be sold on the basis of its business benefits. To build a business case for diversity, you need to know the:

• Broad definition of diversity in an organization and the impact it has on your employees and customer base
• Five primary business benefits of diversity
• Tips that can help you build the case for diversity in your organization

(28 Minutes)

Driving an Initiative

How do you make sure your diversity initiative gets off on the right foot? Learn the:

• Key qualities for a successful diversity leader
• Six steps you can take to gain company-wide support for your Initiative
• Tips for planning an effective diversity initiative

(26 Minutes)

Sustaining Momentum

Launching a diversity initiative is a huge hurdle. But your job doesn’t stop there. To sustain the momentum of your initiative, become familiar with:

• Three areas that can help sustain your company’s commitment to a diverse culture
• The common pitfalls that befall initiatives
• Three methods for measuring the success of your initiatives

(27 Minutes)

Leading Change Successfully

Assessing Readiness for Change

Is your organization ready for a major change? How can you tell? What can you do if it isn’t? To get a handle on change:

• Assess your company’s readiness in the four phases of a major organizational change.
• Learn the telltale signs that indicate when your company is ready and when it isn’t.
• See tips to improve your organization’s readiness.

(33 Minutes)

Building Commitment to Change

A successful change needs the support of your employees. To win that support, you need to know the:

• Three steps to building a commitment to change
• Signs that indicate whether you are a change leader

(27 Minutes)

Aligning Your Organization

All components of your company must be in alignment with a major change. Learn:

• Guidelines for aligning your organizational structure and culture with the change
• Three tools to manage resistance to change
• Additional tips to help you minimize, confront, and leverage resistance

(30 Minutes)

Leading High-Performance Teams

Estimated seat time: 2-3 hours

Learning Goals

Learn the techniques for:

• Forming and leading teams effectively
• Handling team conflict

Course Description

Teams are the workhorses of an organization. When the right team is brought together, the results far surpass what the team members could have accomplished individually. But when roles and responsibilities collide, conflicts can erupt.

Ultimately, the leader is responsible for the success or failure of a team. A leader must be able to form and drive teams of employees who compliment one another and work well together. A leader also must know how to assess team performance by identifying and applying appropriate standards. And when things go wrong, a leader needs the skills to evaluate the situation and manage the conflict appropriately — even use the energy generated by conflict to create a greater good for the organization.

This course presents practical techniques that will help learners build and lead teams that achieve greater results for your organization.

Leadership Series (Online Video Series)

When leaders create and communicate their vision, inspire others, implement strategy and champion change, organizations thrive. Our course will help you enhance your leadership ability to create an environment of trust, credibility and integrity.

Course duration: 6 hours

Leading Teams Series (Online Video Series)

Strong, cohesive teams are vital corporate assets and instrumental in achieving a variety of business goals. Our Leading Teams course will teach you how to create, motivate and manage various types of teams to boost productivity and achieve positive results.

Course duration: 1 hour, 23 minutes